House owner finds furnishings in storage unit coated with mould and mildew

4 mins read

BATON ROUGE, La. (WAFB) – Andrew Overland of Denham Springs says he rented a storage unit at Life Storage in Hammond in Might. He says he paid for a local weather managed unit, which he says he thought would shield his property.

“We get there and unlock it and begin transferring a number of packing containers and unexpectedly begin seeing this inexperienced fuzzy white mould in all places, and I’m like wait, maintain on. In some spots it regarded like water had been dripping down and that’s the place it was working to, and that’s how the mould type of collected,” mentioned Overland.

Overland estimates has loss to be within the 1000’s, however he says life storages insurance coverage firm was solely prepared to pay him $500.

“It got here as much as about 10,000 {dollars}, and he’s like I do know what you could have is price what you’re asking for, however unhealthy information, we will solely do $500 as a result of their sub restrict is $500 for mould or mildew.”

WAFB reporter Donovan ‘Motion’ Jackson reached out to Life Storage. A consultant with the corporate despatched the next assertion:

At Life Storage, our buyer’s satisfaction is our highest precedence and we sincerely apologize for the frustration Mr. Overland has skilled. Our group takes all steps needed to offer our clients with a safe and secure facility to retailer their belongings and have discovered that there is no such thing as a proof that the injury to Mr. Overland’s gadgets was because of one thing inside Life Storage’s management. We’ve put him involved with the insurance coverage service, who has labored with him to resolve the state of affairs.

Overland says since WAFB’s inquiry into his claims, he seen Cruz engaged on the roof on the Life Storage location the place he rented a unit. He says the insurance coverage firm has additionally provided the coverage limits of $4,000.

Overland captured images of crews doing roof repairs within 24 hours of WAFB's inquiries.
Overland captured pictures of crews doing roof repairs inside 24 hours of WAFB’s inquiries.(Viewer submitted)

“I’m pondering I’m going to have full furnishings like we’re transferring into this home, every thing goes to be set, we’re not going to should spent one other dime, after which now, I’m out cash shopping for furnishings that I didn’t assume I used to be going to have to purchase.”

Overland says he’s now searching for authorized recommendation earlier than accepting the insurance coverage declare. Life storage has not responded to our request for particulars concerning the current roof repairs.

The next are ideas for renting a storage unit:

-Examine the unit totally for current mould, mildew, or condensation.

-Perceive the phrases and sub limits of the storage firms insurance coverage coverage. You may additionally be capable to use your individual householders or renters insurance coverage.

-Take into account getting a humidity managed unit. A dehumidifier could add one other layer of safety from moisture in locations with excessive humidity.

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