SUBMITTED BY DUKE ENERGY
GREENVILLE – With rising summer time temperatures threatening to trigger much more monetary hardship for these struggling to pay their power payments, Duke Power is connecting these prospects with obtainable help and providing packages and instruments to assist handle electrical payments, together with versatile cost plans.
New and current help packages are at present obtainable, all purposely designed to assist these affected by the financial impacts of COVID-19 or different hardships encountered throughout the course of 2020 and 2021.
Duke Power is reaching out to prospects who’re overdue by e mail and/or textual content with details about utility help administered by businesses of their native communities.
Emergency Rental Help Program/SC Keep Plus
Emergency Rental Help Program cash is accessible to assist eligible residential renters pay as much as 12 months of past-due hire and utility payments relationship again to March 13, 2020. Full particulars in regards to the SC Keep Plus program and a web based utility for renters can be found at schousing.com/House/SC-Keep-Plus. Candidates might also name (800) 467-0412 to begin the appliance course of. The deadline for making use of for cash is Sept. 30.
Low-Earnings House Power Help Program
This income-based help program permits these incomes under sure earnings thresholds to qualify for federal power invoice help cash. The qualifying earnings thresholds are based mostly on components that embody family earnings and the variety of individuals dwelling in your house. To learn to qualify and apply for LIHEAP funds, go to oeo.sc.gov/liheap.html.
Help Company Funds
Some prospects might also qualify for help from varied authorities and nonprofit packages for utility payments and different family bills. Clients can find out about businesses that serve their space by dialing 211 or visiting sc211.org on-line. This free service helps join prospects to area people businesses supplying assist for a variety of wants, together with assist with power payments.
Different help for managing utility payments
Funds Billing/Equal Fee Plan
Duke Power’s Funds Billing possibility lets prospects pay one predictable quantity each month to raised handle their funds. Month-to-month Funds Billing quantities are based mostly on a buyer’s annual power prices divided into 12 equal month-to-month funds. The quantity is periodically reviewed and adjusted. Be taught extra: www.duke-energy.com/dwelling/billing/budget-billing.
Choose Your Due Date
With Choose Your Due Date, prospects can select the date they need their Duke Power invoice to be due every month. Combining Choose Your Due Date along with Funds Billing can provide prospects much more management over their power payments. Be taught extra: www.duke-energy.com/dwelling/billing/pick-your-due-date.
Installment plans give prospects extra flexibility to pay a past-due steadiness over an extended interval. Clients can request a couple of further days or restructure the past-due steadiness right into a month-to-month cost plan. Clients ought to contact Duke Power to debate choices obtainable to them:
– Duke Power Carolinas, (800) 777-9898
– Duke Power Progress, (800) 452-2777
Observe, handle your power utilization
Power use sometimes spikes in the summertime as a result of air-con is without doubt one of the greatest power customers in your house. Clients can even simply monitor and regulate their utilization when temperatures are highest.
– Good meters present prospects with each day and hourly utilization data to assist them higher perceive their power use and take steps to save lots of power and cash.
Duke Power prospects with good meters additionally obtain utilization alerts by e mail and/or textual content midway by their billing cycle, effectively earlier than their invoice arrives, with their present utilization quantity and a projection of what their last month-to-month invoice may very well be.
– Clients can even set funds alerts, so that they know when their invoice reaches a particular greenback quantity of their selecting, permitting them to regulate their utilization and assist lower your expenses on their invoice.
Different energy-saving packages, ideas and steerage that will help you handle greater power payments that may outcome from elevated power is accessible at Duke-Power.com/Summer season.