Duke Vitality connects Indiana prospects to utility help; gives energy-saving suggestions | Duke Vitality

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  • Firm continues proactively notifying prospects of fee plans, different instruments to assist handle vitality payments.

PLAINFIELD, Ind. – With rising summer season temperatures threatening to trigger much more monetary hardship for individuals struggling to pay their vitality payments, Duke Vitality is continuous to help prospects by connecting them with obtainable help and providing applications and instruments to assist handle electrical payments, together with versatile fee plans.  

Help applications

Duke Vitality is reaching out to prospects who’re overdue by e-mail and/or textual content with details about utility help administered by businesses of their native communities.


This income-based program permits these incomes beneath sure thresholds to qualify for federal vitality invoice help cash by the Low Revenue Dwelling Vitality Help Program (LIHEAP). The qualifying earnings thresholds are based mostly on components that embrace family earnings and the variety of individuals dwelling in a house. On-line and mail-in functions for LIHEAP funds will open on October 1. To learn to qualify and apply, name 211 or go to in.gov/ihcda.

Indiana Emergency Rental Help Program

Indiana Emergency Rental Help Program (IERA) {dollars} are once more obtainable to assist eligible prospects pay past-due lease and utility payments relationship again to April 1, 2020. Eligible candidates might obtain as much as 12 months of lease help, which can embrace as much as 9 months of past-due lease. This system additionally covers important utilities, as much as a most quantity.

Full particulars in regards to the IERA Program can be found at IndianaHousingNow.org.

Help company funds

Some prospects may additionally qualify for help from numerous authorities and nonprofit applications for utility payments and different family bills. in211.org is a free service to assist prospects discover local people businesses that may assist meet a variety of wants, together with utility payments, housing, meals and different necessities, baby and elder care, medical bills and well being counseling. Clients can find out about businesses that serve their space by dialing 211, visiting in211.org on-line, or by texting their ZIP code to 898.211.

As well as, Duke Vitality Indiana prospects can study extra about how group businesses might help by visiting our web site. Assets are additionally obtainable right here for small enterprise prospects, from monetary help to billing and fee choices to skilled steerage to handle their vitality utilization. 

Different help for managing utility payments

Funds Billing

Duke Vitality’s Funds Billing lets prospects pay one predictable quantity each month to raised handle their finances. The quantity is periodically reviewed and adjusted. Study extra about Funds Billing right here.

Choose Your Due Date

With Choose Your Due Date, prospects can select the date they need their Duke Vitality invoice to be due every month. Combining Choose Your Due Date along with Funds Billing may give prospects much more management over their vitality payments. Study extra: www.duke-energy.com/dwelling/billing/pick-your-due-date.

Installment Plans

Installment plans give prospects extra flexibility to pay a past-due steadiness over an extended interval. Clients can request a couple of additional days or restructure the past-due steadiness right into a month-to-month fee plan. Clients ought to contact Duke Vitality Indiana to debate choices obtainable to them by dialing 800.521.2232.

Observe, handle vitality utilization

Vitality use sometimes spikes in the summertime since air-con is among the greatest vitality customers in your house. Clients may simply monitor and alter their utilization when temperatures are highest.

  • Good meters present prospects with day by day and hourly utilization data to assist them higher perceive their vitality use and take steps to avoid wasting vitality and cash. Video right here.

  • Duke Vitality prospects with sensible meters additionally obtain utilization alerts by e-mail and/or textual content midway by their billing cycle, nicely earlier than their invoice arrives, with their present utilization quantity and a projection of what their ultimate month-to-month invoice may very well be.

  • Clients may set finances alerts, in order that they know when their invoice reaches a particular greenback quantity of their selecting, permitting them to regulate their utilization and assist get monetary savings on their invoice.

Different energy-saving applications, suggestions and steerage that can assist you handle larger vitality payments that may consequence from elevated vitality is on the market at Duke-Vitality.com/Summer time.

Duke Vitality Indiana

Duke Vitality Indiana, a subsidiary of Duke Vitality, gives about 6,600 megawatts of owned electrical capability to roughly 840,000 prospects in a 23,000-square-mile service space, making it Indiana’s largest electrical provider.

Duke Vitality (NYSE: DUK), a Fortune 150 firm headquartered in Charlotte, N.C., is one among America’s largest vitality holding firms. Its electrical utilities serve 7.9 million prospects in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively personal 51,000 megawatts of vitality capability. Its pure fuel unit serves 1.6 million prospects in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. The corporate employs 27,500 individuals.

Duke Vitality is executing an aggressive clear vitality technique to create a better vitality future for its prospects and communities – with targets of a minimum of a 50 % carbon discount by 2030 and net-zero carbon emissions by 2050. The corporate is a prime U.S. renewable vitality supplier, on monitor to personal or buy 16,000 megawatts of renewable vitality capability by 2025. The corporate is also investing in main electrical grid upgrades and expanded battery storage, and exploring zero-emitting energy era applied sciences reminiscent of hydrogen and superior nuclear.

Duke Vitality was named to Fortune’s 2021 “World’s Most Admired Corporations” listing and Forbes’ “America’s Greatest Employers” listing. Extra data is on the market at duke-energy.com. The Duke Vitality Information Middle comprises information releases, reality sheets, images and movies. Duke Vitality’s illumination options tales about individuals, improvements, group matters and environmental points. Comply with Duke Vitality on Twitter, LinkedIn, Instagram and Fb.

Media contact: McKenzie Barbknecht


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