On-line Originals: One man’s warning to owners about insurance coverage disputes after Hurricane Florence

3 mins read

GREENVILLE, N.C. (WNCT) — Tuesday marks three years — Sept. 14, 2018 — since Hurricane Florence formally made landfall in Jap North Carolina. Impacts from the lethal floods are nonetheless felt right now.

One man has a warning to owners about cashing in claims earlier than it’s too late. 

“Hours, days, weeks, that I’ve invested into this,” mentioned Steve Bell. “And I’m up towards the statute of limitations,” he mentioned.  

Bell has gone backwards and forwards along with his insurance coverage firm since Hurricane Florence broken his Holly Ridge house in 2018. In North Carolina, an insurance coverage coverage is a contract and is topic to a three-year statute of limitations.  

Three years after Hurricane Florence, there’s nonetheless a lot work to be accomplished

“There has been vital delays, a number of weeks to months,” Bell mentioned.   

These delays are mirrored in emails, generally going as much as 90 days and not using a response from an agent. 

“I felt it essential to share a few of the info, classes discovered,” mentioned Bell.   

9OYS reached out to North Carolina’s Division of Insurance coverage, asking why insurance coverage corporations can go weeks with out responding. A spokesperson says the statute does require an insurance coverage firm to acknowledge a declare inside 30 days of receipt. For Hurricane Florence, if the insurer denied, in complete or partially, a declare the patron would have entry to the catastrophe mediation program if the declare was eligible.  

“First and foremost, you’ve instruments obtainable to you as a house owner supplied by the North Carolina Division of Insurance coverage,” Bell mentioned.   

One device contains entry to the catastrophe mediation program. There’s additionally an appraisal clause, however Bell has a warning for anybody attempting to go that route.  

“The timeline is essential as a result of as a part of the appraisal trigger for the insurance coverage coverage, you’ve 20 days. I used to be not capable of make that deadline, I needed to file an extension,” mentioned Bell.    

As soon as that three-year deadline hits, Bell says he’s going to take his case to the North Carolina Lawyer Normal’s workplace. 

Right here’s a hyperlink to be taught extra concerning the appraisal clause in your insurance coverage coverage.

Right here’s a hyperlink to be taught extra concerning the Catastrophe Mediation Program.

You can even name the North Carolina Division of Insurance coverage Client Providers Division at 855-408-1212 between 8 a.m. and 5 p.m. Monday by means of Friday to talk to a shopper professional about your subject


Observe Victoria Holmes on Twitter @VicAntHol

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