THORNTON, Colo. (KDVR) — When Anthony Roberts heard a loud crash in his yard as he was sleeping on Sept. 8 he didn’t know what had occurred, however he knew it was one thing that hit too near house and concerned the police.
“I might see their lights,” he mentioned.
Thornton police had advised residents to shelter in place whereas they looked for a suspect. He seemed exterior and noticed his household’s BMW SUV siting in his entrance yard.
“You could possibly see the skid marks all the way in which over to right here,” he mentioned, pointing to an space in the course of the yard.
Roberts’ SUV had been struck by a automobile that careened from the highway and slammed into his house.
Roberts rapidly filed an insurance coverage declare, however weeks later contacted the FOX31 Downside Solvers saying his insurance coverage firm has not made it clear that the automobile will likely be repaired any time quickly.
FOX31 contacted the corporate’s nationwide workplace, which rapidly seemed into the declare and mentioned they’d make preparations to deal with the difficulty.
The State Division of Insurance coverage, a part of the Division of Regulatory Businesses tells FOX31 firms are anticipated to reply to claims inside an affordable period of time, however the legislation doesn’t outline what a “cheap” timeframe is. Some firms state their very own tips of their contract. Insurance coverage officers inform FOX31 that carriers ought to instantly have your automobile towed and approve a rental.
It might probably take longer to analyze some claims, particularly if a criminal offense is concerned. If you’re in an accident, file your declare instantly and doc the harm with photos and video.
In the event you imagine you aren’t being handled pretty by an insurance coverage service or agent contact the Division of Insurance coverage at 303-894-7490 DORA_Insurance@state.co.us / doi.colorado.gov
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