Client Nook: Be careful for utility scams | Opinion

3 mins read

Dependable electrical energy is a should in Kansas in the course of the summer season. This 12 months isn’t any exception with extreme warmth warnings virtually a each day fixture. As a lot as the warmth may be worrisome, so are scammers who’re calling on residents with extra frequency, demanding quick cost and threatening to close off energy.

Utility corporations throughout the state have reported a rise in buyer calls to their workplaces letting them know that imposters are out in pressure. Scammers are calling residents threatening to close off companies, usually inside days or mere hours, if they don’t obtain cost. The scammer insists that they need to obtain cost and have entry to your monetary data to maintain the lights on, or extra importantly, the air conditioner working. In some circumstances, the scammer insists {that a} verify has bounced and asks that the shopper buy a pre-paid bank card to make a cost.

We have now heard these complaints, as properly. As at all times, relating to people you don’t acknowledge calling you and asking for cash, your finest answer is to hold up. When you have questions concerning the standing of your utility invoice funds, name the corporate straight on the cellphone quantity printed in your invoice.

Moreover, scammers could declare the COVID-19 disaster has affected the corporate along with prospects, and that they can not presently course of verify or card cost. Relaxation assured, this isn’t how reliable corporations will function. Don’t pay money to anybody on the spot with none prior discover out of your utility firm, even when the particular person has a uniform or an ID that appears actual. Even when the person appears reliable, name your utility firm to verify they’re approved to go to your property.

You may assist cease such scams by alerting your folks, neighbors and household to allow them to shield themselves. Bear in mind, for those who obtain a name from a scammer simply dangle up. Higher but, for those who don’t acknowledge the quantity, don’t reply the cellphone.

Extra data on the way to shield your self from these and different scams is offered on our shopper safety web site at or by calling our shopper safety hotline at (800) 432-2310.

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